Our goal at Dinnerly is to make sure your box always arrives in perfect condition and ready to cook! As our boxes are packed by humans, very rarely there might be a small hiccup like an ingredient missing from your box.
If that should happen, please let us know by reaching out to us on our contact form so that we can ensure your feedback reaches the right team on the ground – your experience is the only way for us to continuously improve and excel!
After reporting your missing ingredient, our Customer Communications team may apply a credit to your Dinnerly account, as. a small compensation for the inconvenience.