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Take a look through these suggestions to make sure the voucher you are trying to apply is applicable:
- Has the expiration date passed?
- Is the code correctly copied without any extra spaces or symbols, and with the appropriate capitalized letters?
- If trying to apply a voucher through a link/ad, please make sure you click the corresponding link for that promotion and follow the instructions
- Do you already have a voucher applied? Only one voucher can be used at a time
- Please make sure the voucher is applicable to you - some vouchers are for new customers only, or only for longstanding customers
- Try deleting the cache and cookies in your browser history. If you've visited our website before, your browser may have saved previous information regarding vouchers meaning your new voucher cannot be applied. Here's a quick how-to for deleting cookies
If you require further assistance, feel free to get in touch with our Customer Care team. We're happy to help!